When ordering DDP services you, as “Shipper”, are agreeing, on your behalf and on behalf of the receiver of the Shipment (“Receiver”) and anyone else with an interest in the Shipment that these Terms and Conditions shall apply.

1: Unacceptable Shipments

A Shipment is deemed unacceptable if:

• it contains counterfeit goods, animals, bullion, currency, gemstones; weapons, explosives and ammunition; human remains; illegal items, such as ivory and narcotics,
• it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organization), ADR (European Road Transport Regulation on dangerous goods) or other relevant organization (“Dangerous Goods”),
• its address is incorrect or not properly marked or its packaging is defective or inadequate to ensure safe transportation with ordinary care in handling,
• It contains any other item which DDP decides cannot be carried safely or legally.

2: Deliveries and Undeliverable

Shipments are delivered to the Receiver’s address given by Shipper but not necessarily to the named Receiver personally. Shipments to addresses with a central receiving area will be delivered to that area.

3: Inspection

DDP has the right to open and inspect a Shipment without notice for safety, security, customs or other regulatory reasons.

4: Shipment Charges and Fees

DDP’s Shipment charges are calculated according to the higher actual or volumetric weight per piece and any piece may be re-weighed and re-measured by DDP to confirm this calculation.

5: DDP’s Liability

DDP’s liability is strictly limited to direct loss and damage to a Shipment only and to the per kilogram limits. All other types of loss or damage are excluded (including but not limited to lost profits, income, interest, future business), whether such loss or damage is special or indirect, and even if the risk of such loss or damage was brought to DDP’s attention.

DDP will make every reasonable effort to deliver the Shipment according to DDP’s regular delivery schedules, but these schedules are not binding and do not form part of the contract. DDP is not liable for any damages or loss caused by delay, but for certain Shipments.

7. Claims

All claims must be submitted in writing to DDP within thirty (30) days from the date that DDP accepted the Shipment, failing which DDP shall have no liability whatsoever. Claims are limited to one claim per Shipment, settlement of which will be a full and final settlement for all loss or damage in connection therewith.

8: Routing

Shipper agrees to all routing and diversion, including the possibility that the Shipment may be carried via intermediate stopping places.

9: Governing Law

Any dispute arising under or in any way connected with these Terms and Conditions shall be subject, for the benefit of DDP, to the non-exclusive jurisdiction of the courts of, and governed by the law of the country of origin of the Shipment and Shipper irrevocably submits to such jurisdiction, unless contrary to applicable law.

10: Severability

The invalidity or unenforceability of any provision shall not affect any other part of these Terms and Conditions.